P0PP1N 2 Share Posted September 28, 2023 After i clicked on my items when i wanted to upgrade them they just disappeared(got sold without confirmation) please help me and get my items back! Items was: Fire sorceress gloves (Pandora) and Fire sorceress outfit (PANDORA) I really would like to get those items back, Thanks! I contacted the support and they didn't refund my items, they said only : https://imgur.com/a/ZSS0Kkm 2 Quote Link to comment Share on other sites
j0hNESY 178 Share Posted September 28, 2023 Just wait.. i've waited 6 days on a ticket so they can help me with the socialmedia event. They will respond. Quote Link to comment Share on other sites
Timorisu 44 Share Posted September 28, 2023 55 minutes ago, j0hNESY said: Just wait.. i've waited 6 days on a ticket so they can help me with the socialmedia event. They will respond. Please read again. They have responded and not reinstantiated the items. Your point is off-topic. Quote Link to comment Share on other sites
j0hNESY 178 Share Posted September 28, 2023 (edited) 1 hour ago, Timorisu said: Please read again. They have responded and not reinstantiated the items. Your point is off-topic. You are saying for me to read again but you real have done the same? They say: "However, if you still experience the same problem, please feel free to reach out for further assistance. Make sure to wirti [Follow-up] on your inquiry title." I had a problem with the socialmedia event and i openned 3 ticket with two follow-ups until the problem was solved, and thank god was solved. I thought he already had openned a new ticket like they said. So like you can see, my point was ON-TOPIC the whole time. Edited September 28, 2023 by j0hNESY 1 Quote Link to comment Share on other sites
QN_Khai 0 Share Posted September 28, 2023 16 minutes ago, j0hNESY said: You are saying for me to read again but you real have done the same? They say: "However, if you still experience the same problem, please feel free to reach out for further assistance. Make sure to wirti [Follow-up] on your inquiry title." I had a problem with the socialmedia event and i openned 3 ticket with two follow-ups until the problem was solved, and thank god was solved. I thought he already had openned a new ticket like they said. So like you can see, my point was ON-TOPIC the whole time. There is no return policy once you have deleted it Quote Link to comment Share on other sites
j0hNESY 178 Share Posted September 28, 2023 Just now, QN_Khai said: There is no return policy once you have deleted it Agreed. The problem is that this guy items are disappearing not being sold if I understood Quote Link to comment Share on other sites
Fritzis 26 Share Posted September 28, 2023 It all depends whether they can verify if you indeed sold the item or not. If they can't verify that, I'm afraid there are little to no chances of getting your items back. Despite that, I really hope you get them back as I know how frustrating it is to lose an item you didn't want to lose. I sold an outfit by mistake and I'm still thinking about it, lol. Peace and good luck to you! Quote Link to comment Share on other sites
P0PP1N 2 Author Share Posted September 28, 2023 Guys just click link into imgur it wasnt sold i just clicked left mouseclick and i got sold without any confirmation, u have sound it was not cut or anything Quote Link to comment Share on other sites
P0PP1N 2 Author Share Posted September 28, 2023 I mean I clicked to just upgrade it and for some reason it got sold Quote Link to comment Share on other sites
007 82 Share Posted September 28, 2023 (edited) POPP1N, didn't sell any item. It just vanished when he clicked on it. The support will not provide any help through this ticket. Hopefully, DEVS see this maybe they can help. Edited September 28, 2023 by 007 Quote Link to comment Share on other sites
j0hNESY 178 Share Posted September 28, 2023 1 minute ago, 007 said: POPP1N, didn't sell any item. It just vanished when he clicked on it. The support will not provide any help through this ticket. Hopefully, DEVS see this maybe they can help. Thank GOD someone understood what P0PP1N said! 2 Quote Link to comment Share on other sites
Davi 115 Share Posted September 28, 2023 Hello, open up another ticket, since they close them as far as they reply and explain them the issue once again. Type the title as they suggested you, and tell them that the items in the subject disappeared after being tuned. Not much more, we can do about it, hopefully you can get the support you need from them. Quote Link to comment Share on other sites
鱼 腥 汤 73 Share Posted September 29, 2023 21 hours ago, j0hNESY said: Just wait.. i've waited 6 days on a ticket so they can help me with the socialmedia event. They will respond. I sent them a ticket as well and they deleted it.. Quote Link to comment Share on other sites
j0hNESY 178 Share Posted September 29, 2023 2 minutes ago, 鱼 腥 汤 said: I sent them a ticket as well and they deleted it.. Are you being serious????? Quote Link to comment Share on other sites
vav 93 Share Posted September 29, 2023 3 minutes ago, 鱼 腥 汤 said: I sent them a ticket as well and they deleted it.. No way... Either there's an excessive influx of tickets or a ton of folks are trying to snag "free" items. So, the real issues just end up getting swept under the rug. Quote Link to comment Share on other sites
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