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Your account has been suspended or blocked


.ShadoW
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As the title says after some minutes in the game, it just crashed and it says that your account has been suspended or blocked, but i can restart the game and relogin, just i cant play because of crashes , did you guys meet this problem?

Thank you

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Hello,

Since the message of account blocked is strictly related to the account i would suggest you to contact the support team.

Usually, when your game crashes due to a server incapacity or an issue with your internet, it's clear that the issue is related to a technical one, but if you are experiencing the message of account suspended or blocked, i would say it's related to the account itself.

It might be a server kick or something, that's why i suggest you to contact the support team for clear and further information about it.

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15 minutes ago, .ShadoW said:

and i did and nobody respond... ffs and its nothing wrong with my account lol

Keep in mind that responses could take longer to be received, since we are on the weekend.

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That's usually an error when xigncode3 detects something suspicious. Maybe something in the background is being detected as a cheat program and the game boots you out.

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7 hours ago, .ShadoW said:

and i did and nobody respond... ffs and its nothing wrong with my account lol

The support team can take quite some time to respond, I believe I've had them take up to three weeks, although I haven't made any tickets within the past couple months, they may have gotten quicker.

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20 minutes ago, Tanooki said:

That's usually an error when xigncode3 detects something suspicious. Maybe something in the background is being detected as a cheat program and the game boots you out.

yea but i had chrome and steam xD nothing else, i'm not playin with hacks or something, i just wanna play my childhood game , anyway, thanks for reply

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15 minutes ago, Volt said:

The support team can take quite some time to respond, I believe I've had them take up to three weeks, although I haven't made any tickets within the past couple months, they may have gotten quicker.

i hope so

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1 hour ago, vav said:

Did you have cheat engine open in the background?

yea dude, sure, why would i ask if i was a cheater? u smart af, i dont even have cheats or smth, i just dont get it, i installed an anti virus for malware , its clean, but something triggers the xigncode3, and idk what

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  • 1 month later...

i accidently open cheat engine for other game [private server mmorpg], and i got detected by xigncode. Nothing happen, you wont get account be suspended so easily. unless you really do something :classic_wink:

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