Danilosul 0 Share Posted September 9, 2023 I deleted an set that i got from gatcha by mistake, can anyone hgelp me please? Can i please get it back if that is possible? Thanks in advice. Quote Link to comment Share on other sites
Davi 115 Share Posted September 9, 2023 Hello, i suggest you to open a ticket directly to the support, explain them the issue and wait for them to reply. 1 Quote Link to comment Share on other sites
Danilosul 0 Author Share Posted September 10, 2023 Posted on support, no ones seems to answer. Quote Link to comment Share on other sites
Swagettie 28 Share Posted September 10, 2023 It can take a while until they answer, also take in mind that it is sunday and that there is a possibility that they don't work today. 1 Quote Link to comment Share on other sites
Davi 115 Share Posted September 10, 2023 6 hours ago, Danilosul said: Posted on support, no ones seems to answer. Please consider the time zone and the fact that it's on weekend too. You will get your reply tomorrow. Quote Link to comment Share on other sites
PyrrhaNikos 4 Share Posted September 14, 2023 On 9/9/2023 at 7:53 PM, Danilosul said: I deleted an set that i got from gatcha by mistake, can anyone hgelp me please? Can i please get it back if that is possible? Thanks in advice. Hope you have a photo proof.. Quote Link to comment Share on other sites
Volt 485 Moderator Share Posted September 14, 2023 If you have any evidence of you receiving the item, please include that in a ticket to the support team. If not, they may be able to help but I can't make any promises. They sometimes take quite some time to respond, in my experience it can be up to three weeks, they definitely need more people dealing with tickets. Sorry to hear that, and best of luck. 1 Quote Link to comment Share on other sites
Melu 27 Share Posted September 15, 2023 ย I hope you have evidence of the items you accidentally lost, according to player communications, the moderators said they couldn't do anything in these cases, maybe it's not the same in all cases, I think you should contact them by sending a ticket on the official page, attach everything As much as you can. Greetings. ย ย ๐นย - Meluย Quote Link to comment Share on other sites
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